The bank is in the process of issuing payments to select customers following the glitch, which first hit in January ...

BARCLAYS has started paying out free cash to customers affected by a major outage earlier this year. The bank is in the ...

Barclays is braced to pay out up to £12.5 million in compensation to customers affected by technology outages over the last ...

UK banks join tech firms in fraud data sharing initiative to enable collaboration on action to stop online scams.

"For families and individuals living pay cheque to pay cheque, losing access to banking services on payday can be a terrifying experience," said Dame Meg Hillier, the committee's chair. "The fact ...

Lenders have been urged to up their consumer protection abilities after Chair of the Treasury Committee Dame Meg Hillier wrote to Barclays boss Vim Maru calling for transparency on the ...

UK chief executive Vim Maru wrote in the letter published by the Treasury Committee: "We acknowledge that through no fault of their own, some of our customers and clients may have suffered loss or ...

Barclays UK chief executive Vim Maru said the bank was working to identify all customers affected as part of a "proactive remediation effort”. Maru said it was prioritising efforts to identify ...

Barclays CEO Vim Maru told the MPs the cause of the recent outage was a software problem in a critical module of its UK mainframe operating system, which “caused progressively severe degradation ...

In his submission to the committee, Vim Maru - the chief executive of Barclays UK - said the January outage was caused by a software problem with their system, and the incident was not due to a ...