CEO Andrew Wilson said Veilguard "had a high quality launch and was well-reviewed," but failed to "resonate" with gamers who want "shared-world features."

Last week, publisher Electronic Arts mentioned that BioWare's latest game, Dragon Age: The Veilguard, missed sales projections by a whopping 50%. Was the game's lackluster performance due to a bad story? Outdated gameplay mechanics? Apparently, it was because it wasn't a live service game.

Although not directly referenced, that sounds very much like EA regrets sticking to a strictly single-player experience with The Veilguard, even though it reportedly pivoted in that direction mid-development. Of course, there was also EA's Anthem release back in 2019, which tried to tack-on live service to a BioWare RPG and failed miserably.

The CEO of Electronic Arts believes that the failure of The Veilguard is due to a failure to adapt to „evolving player demands.” In his view, they expect game-service elements.

The Veilguard failed at least partially because it didn’t have live-service elements. The gaming landscape has changed quite radically over the last decade. Games like Destiny and Fortnite have encouraged developers to look toward making its games everlasting rather than an experience that lasts a finite amount of time.

BioWare appears to have bid farewell to any further updates for Dragon Age: The Veilguard, following the launch this

Electronic Arts (EA) confirmed its lower-than-expected results for its latest quarterly earnings, mainly attributed to a rough start for “Dragon Age: The Veilguard” and “EA Sports FC 25,” on Thursday.

The Veilguard failing to meet EA goals with only half of the players it wanted, EA CEO Andrew Wilson is reflecting on why that happened.

In a new financial earnings call, EA CEO Andrew Wilson appears to imply Dragon Age: The Veilguard flopped because it isn't a live service game.