The staffer working on the issue or request typically leaves notes in the system or changes the ticket status. This way, everyone with dashboard access can be kept up to date on the resolution ...

Ticketing software and help desk software are terms often used interchangeably. However, there are stark differences between the two. Ticketing software focuses on lodging, handling, and solving ...

Teamwork Desk: Best for the most ticketing features Image: Teamwork Teamwork offers ticket management software called Desk, that perfectly integrates with their project management and CRM software ...