Aug. 31—Two critical care nurses at Northeast Georgia Medical Center in Gainesville, Amber Pampy and Kelly LaCerra, have seen the horrors of COVID-19 since the start in March 2020.

I feel for them, but also for the family they are leaving behind because it didn't have to be this way." "We are seeing more than one death in a family," said Clark, the nurse manager.

Thanks to field research on workflow, ProMedica Toledo Hospital cut nurses' walking distance in half. Now they can spend more time with patients. You don't know what you don't know until you know it.