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isixsigma on MSN8d
What is Total Quality Management (TQM), and Why Is It Still Relevant Today?
Key Points There is no question that Total Quality Management is here to stay. This methodology has a rich history that ...
CIO3y
What is TQM? A company-wide strategy for customer satisfaction
Total quality management (TQM) is a management strategy that emphasizes a continuous, organization-wide effort to maintain quality customer service and satisfaction. The goal of TQM is to foster ...