Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want to hang out at its coffee shops or use its restrooms.

CEO Brian Niccol explains the company’s pivot back to its roots.

Former CEO Howard Schultz transformed Starbucks from its humble roots to a coffee powerhouse by creating what he liked to describe as a unique “third place,” the place between work and home where ...

In a Tuesday earnings call, Starbucks CEO Brian Niccol said the coffee giant will cut 30% of its menu offerings this year as ...

At the time, Starbucks Chairman Howard Schultz said he didn’t want people to feel “less than” if they were refused access. “We don’t want to become a public bathroom, but we’re going ...

Want to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription ...

At the time, Starbucks Chairman Howard Schultz said he didn’t want people to feel “less than” if they were refused access. “We don’t want to become a public bathroom, but we’re going ...

The market's very upbeat reaction to Starbucks ' fairly lackluster results. Brian Niccol's "Back to Starbucks" plan and the ...

“We don’t want to become a public bathroom, but we’re going to make the right decision a hundred percent of the time and give people the key,” Howard Schultz, the then chairman at Starbuck ...

“Starbucks spaces are for use by our partners ... It marks a reversal from a policy instituted in 2018 by then-Chairman Howard Schultz, after an incident that sparked a national controversy.

In 2022, Starbucks’ former CEO Howard Schultz said it might not be able to keep its bathrooms open, blaming a growing mental health problem that poses a threat to its staff and customers.

Starbucks is scheduled to report earnings after Tuesday's close. Here's a closer look at what the Street expects from SBUX.