Customer relationship management (CRM) software provider Salesforce on Thursday added new capabilities to its Sales Cloud and Service Cloud with updates to its Einstein AI and Data Cloud offerings.

Salesforce is adding more channel and partner support into its Sales Cloud. The company launched Sales Cloud Partner Relationship Management (PRM) as a sales app. The idea is to better manage and ...

To be able to service customers by phone in an omnichannel set-up, it will cost you at least $150 per month per use (Pro Suite plan + Service Cloud Voice) The Starter plan at $25 offers good value ...

Salesforce Foundations is a free offering being made available to every Salesforce Sales Cloud and Service Cloud customer, and it bundles functionality from the company’s Sales, Service ...

Salesforce Inc. today said it’s adding generative artificial intelligence capabilities to its Sales Cloud and Service Cloud applications that focus on customer interaction.

Slack and Salesforce have announced Sales Cloud for Slack, a new Slack solution, that allows organisations to simplify their tech infrastructure tasks, automate work, and give sales teams a ...

Sales Cloud PRM is available now with the Partner Community Cloud License for $25 per member/per month. The new Guided Setup Wizard will be available later this month, Salesforce said.

Salesforce, Inc. (NYSE:CRM) is among the 13 Best S&P 500 Stocks to Buy According to Wall Street Analysts. On August 19, the ...

With Work.com Employee Workspace, Employee Concierge and IT Service Center, Salesforce wants to help companies build better employee relationships.

Salesforce has effectively been in the health-care business for a long time, Newman said, but Health Cloud will help the channel build and offer unique solutions that focus on relationships, not ...