EMS agencies face many complex challenges and are constantly under scrutiny for performance issues across all aspects of ...

The Deming Cycle (or Plan-Do-Check-Act (PDCA)) is a four-step iterative technique used to solve problems and improve organizational processes. Dr. Walter A. Shewhart, the renowned physicist and ...

You will record what was learned, whether the plan worked or not, and what can be addressed in the next cycle if the results ...