Following complaints from citizens the Pimpri Chinchwad Municipal Corporation (PCMC) has strengthened its Smart Sarathi Grievance Resolution System by introducing a comprehensive feedback mechanism.

The SARATHI helpline (8888006666) – made available on the website, mobile app, e-book and PDF book – is a single point for citizens to raise complaints with the PCMC. The citizens can also ...

The future of Pimpri Chinchwad is in your hands! Use the PCMC SMART SARATHI APP to share your ideas through the Participatory Budget. Together, we can make a difference. To download the app click ...

PCMC claimed of redressing 99.53% of the complaints. “The civic body has created a mechanism, in which the departments concerned take action in a time-bound manner to redress the complaints ...

PCMC was selected from over 500 applicants across India. It figured among the top 15 for significant strides in technology-driven administration. "The success of the ‘Smart Sarathi Project' and ...

The PCMC from May 15, started a survey of illegal ... Singh, said, “A new facility will be started for citizens on Smart Sarathi application to report unauthorised boards in the city.