There has been a lot of debate recently around pharma and its pursuit of multi-channel or omni-channel marketing ... use of all channels available for service, distribution and transaction ...

The pandemic has leveraged the digital transformation of companies, and the need to offer a robust online service experience for consumers more than ever, with quality and efficiency at all times. And ...

Andrew Doubleson of Flows looks at the troubles associated with siloed data and the importance of real-time orchestration.

Cordial, another cross-channel marketing platform, has raised more than $70 million in venture funding. Cho acknowledged that the space is crowded but added that he thinks Tofu is in a good ...

Samsung Electronics Canada Customer Service has been recognized for its innovative approach to providing seamless Omni-channel experiences to customers. At the International CX Awards held in ...

With the addition of Presence, PLTFRM now boasts a combined team of over 650 industry experts with strong relationships at 30+ key retailers, including Walmart, Sam’s Club, Amazon, TikTok Shop, Target ...

TORONTO, February 18, 2025--(BUSINESS WIRE)--Samsung Electronics Canada Customer Service has been recognized for its innovative approach to providing seamless Omni-channel experiences to customers.