McDonald’s USA Chief Restaurant Officer Mason Smoot told franchisees in a memo obtained by CNBC, "After a thoughtful review, McDonald's has decided to end our current partnership with IBM on AOT ...

McDonald's has informed franchisees that it is ending an artificial intelligence drive-thru order taking program, a report says. In a message obtained by Restaurant Business magazine, McDonald ...

Mason Smoot, a 26-year McDonald’s Corp. veteran, has been named senior vice president and chief restaurant officer. He replaces Charlie Robeson, who is retiring, the Chicago-based quick-service ...

Drivers shouldn't think this is the end of robots taking our orders, though. The memo came from Mason Smoot, the senior vice president and chief restaurant officer for McDonald's U.S. "While there ...

“While there have been successes to date, we feel there is an opportunity to explore voice ordering solutions more broadly,” Mason Smoot, chief restaurant officer for McDonald’s ...

“While there have been successes to date, we feel there is an opportunity to explore voice ordering solutions more broadly,” Mason Smoot, senior vice president and chief restaurant officer for ...

McDonald's chief restaurant officer Mason Smoot told franchisees the company was happy with the trial but that there was "an opportunity to explore voice ordering solutions more broadly." ...