Convenience retailers from Huck’s and EG America dig into the metrics and mindset behind customer retention and long-term ...

Loyalty programs operate at the margins, and they operate in an environment where what you need to do is emphasize retention, emphasize growing your customer lifetime value, emphasize doing ...

"Atmos Rewards is designed to set a new standard for airline loyalty – more generous, more flexible, and easier to use, ...

Studies show that increasing customer retention by just 5% can boost profits by 25-95%. For CEOs, prioritizing customer experience, loyalty, and personalized interactions is essential to building ...

In essence, a well-implemented loyalty program is not merely a cost, but an investment that yields substantial returns through increased customer retention and long-term profitability.

Fast-food chains and retailers are using loyalty programs to drive sales amid inflation challenges. These programs are key for customer retention and giving chains a competitive advantage.

Personalization wins loyalty. Loyalty programs thrive on real-time data and AI-driven insights, which help create tailored rewards that drive deeper customer connections. AI powers smarter rewards ...

Streamlined Operations: Learn how integrating online ordering with loyalty programs can simplify operations, reduce costs, and improve service speed. Increased Customer Loyalty and Retention ...

Loyalty programs can collect zero-party personal data and, if customers successfully identify themselves as loyalty members in-store and online, then first-party purchase data, behavioral data and ...

1. The Modern-Day Loyalty Program To put it simply, a loyalty program is a marketing tool, designed to increase customer retention and repeat business. It helps companies reward and encourage ...