The local Better Business Bureau is warning consumers about fraudulent and disreputable locksmiths known for doing inadequate work and overcharging.

You call a locksmith and trust they'll help for a reasonable price. But a FOX19 Investigates hidden-camera investigation exposed some locksmiths aren't what they seem.

A Dallas-based locksmith company is responding to a customer’s complaint that her car was damaged by an employee they sent and the company wouldn’t do anything about it.

The NBC 5 Responds team started investigating a Dallas locksmith company after reports of consumers being overcharged for services and damaged property claims being ignored.

The locksmith company with a couple of thousand Twitter followers — and the slogan Yes We Make Keys — didn’t expect the reaction. More than 200,000 likes and 20,000 retweets rained down upon it.