isixsigma on MSN2mon
Getting to the Bottom of Your Problem: How to Use the 5 WhysThe 5 Whys can be used individually or as a part of the fishbone (also known as the cause and effect or Ishikawa) diagram.
isixsigma on MSN2mon
Understanding the 6Ms: A Powerful Tool for Problem-SolvingThe format in which you use it will usually be the cause and effect diagram, also known as the Fishbone Diagram or Ishikawa ...
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