This on Sept. 21, 2011 photo provided by Paris subway operator RATP, shows a campaign poster in a Paris subway station. France, a country famed for its arrogant waiters and proud taxi drivers, is ...

Political disagreements have sent workplace incivility to an all-time high this year, costing employers some $2 billion per day in lost productivity. Here's how to cut down on watercooler fights ...

Stress in the workplace is another large contributor to incivility. Looming deadlines, project failures, long work days or long stretches without time off can wear on an employee and as a result ...

Disgreements over politics have sent workplace incivility to an all-time high this year, according to one human resources group. NPR's Maria Aspan talked to HR leaders about how they're preparing ...

• 76 percent deal with incivility at least once per month on the job • 70 percent see and hear incivility two to three times per month on the job • 78 percent claim customer bad behavior is more ...

A man was filmed carving his fiancée's name onto the Colosseum in Rome, Italy, on Friday. The freestanding amphitheater is nearly 2,000 years old, and considered a UNESCO World Heritage Site. "I ...

The rise in customer incivility significantly impacts worker morale and retention. Our study has found that the constant stress of managing hostile interactions contributes to burnout among nearly ...