Empathy can help improve our relationship to ourselves, our friends and family and to the world at large. We spoke to Miranda McKearney, founder of Empathy Lab and organiser of Empathy Day ...

A 2018 study by Catalyst found that an inclusive environment, where employees perceived greater empathy from their leaders, correlated with a 61% increase in innovation mindset and up to a 50% ...

Spread the news companywide. Iterate and Improve You're not done. Empathy maps should continually evolve as you gather more information and insight. Review your maps on a quarterly basis. Tweak, add, ...

Empathy can also improve leadership ability and facilitate effective communication. But research also suggests that people differ in the extent to which they experience empathy. So how empathic are ...