Hotel front desk staffers see some crazy things. When I asked front desk workers about the worst guest behavior they’ve encountered, they came up with some doozies.

The hands-on, in-person classes for hotel front desk workers and hotel room attendants will take place in HCC’s hotel training lab on the second floor of the HCC MGM Culinary Arts Institute on ...

Oct. 4, 2012— -- "Good Morning America" teamed up with Reader's Digest on a special series, "13 Things Experts Won't Tell You."This month, Reader's Digest unveils the secrets your hotel desk ...

Jacob has worked on the front lines of hotels for more than a decade, starting as a lowly valet in New Orleans and ultimately landing at a front desk in New York City. He’s also the author of ...

- Front desk employee at Hotel Indigo New York City-Chelsea "We don't get complaints about fees because this is New York City. You have to dish out the money.