Asking these questions when you check into a hotel can really make a difference to your stay. Here are 5 questions I always ...

The front office is the heart of a hotel. Its functions include reservations, check-in and check-out, guest and concierge services, as well as an accounting component. Standard operating procedures ar ...

Even at bigger hotels, stopping by the front desk on your way out can personalize the experience. “By the time we left, my mom had made friends with everyone who worked at the hotel,” Sperance ...

Do you take it to the front desk, or do you leave it in your room? This topic came up for debate in a recent post on the popular Facebook travel group Girls Love Travel, and opinion was quite divided.

Round-the-clock virtual front desk powered by ChatGPT4 will reduce front desk operations expenses by~ 60%, saving an average OYO hotel~ $30,000 annually. Talking about self-check in, Gautam ...