HP settles the class action lawsuit which claimed its printer updates 'act as malware', avoiding either a big payout or admitting wrongdoing
If you've been annoyed that your HP printer doesn't work with non-HP ink and toner, a recent class-action lawsuit settlement ...
HP settles lawsuit over ink-blocking printer update, with no payout or admission of wrongdoing
HP's November 2020 firmware update enabled, or re-enabled, the company's Dynamic Security system in some printer models. This ...
Official HP toner not official enough after dodgy update, say users
One user on X directed a tweet at the company, complaining: "M234dw – Apparently the most recent firmware update that occurred on 3/4/25 (date code 20250209) has made it so that genuine HP toner ...
HP’s latest firmware update breaks printers using HP’s own toner
A new firmware update has rendered some HP LaserJet printers inoperable, even when using HP’s own toner, Ars Technica reports ...
HP launches world's first printers that can resist quantum computer attacks
The idea that vast amounts of sensitive information could be cracked in seconds by a future quantum machine is understandably ...
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HP forced callers to wait 15 minutes before connecting to support staff
For HP, that was literally the case ... which said that everyone who called in for tech support for PCs and printers would have a minimum wait time of 15 minutes before getting through to a ...
HP: Firmware update paralyzes printer
HP shoots itself in the foot in the fight against third-party cartridges. A firmware update causes problems with own cartridges.