Human collaboration solutions enable Genesys Cloud CX® customers to deliver more personal, tailored support WAKEFIELD, Mass., Nov. 30, 2023 /PRNewswire/ -- Glance, the leader in Guided CX ...

New integrations introduce more communication channels and self-service options for insurers to connect with policyholders. SAN MATEO, Calif.& SAN FRANCISCO---- Guidewire and Genesys ®, a global ...

Upland Software, Inc. today, announced that Panviva, the omnichannel knowledge platform built for highly regulated industries, is now available on the Genesys AppFoundry ®, the industry’ s ...

As a Premium App on the Genesys AppFoundry, Genesys customers have the benefit of having their ValidSoft's Trusted eXperience subscription included on their Genesys invoice, thereby simplifying ...

Australian technology solution provider, nimbus, combines with Genesys Cloud to give customers confidence in navigating ...