The fishbone diagram and 5 Whys tools are not meant to be used exclusively. Ideally, a combination of tools will be used, which may include logic/event trees and timelines.

In health care, we rely on evidence-based methods for solving problems. Root Cause Analysis (RCA) is a collective term that describes a wide range of approaches used to investigate a problem and its ...

The factory is losing $1,200 for every day of delay, an average loss of $3,600 for three days. Marcie’s problem-solving team can’t solve the issue. They used many root cause analysis tools ...