“Anyone else repulsed by Usha Vance’s fake plastered smile and batting her eyelashes for the camera?” one user asked. “Okay, but someone tell Usha Vance she DOES NOT have to keep the smile ...

the key difference between this “real” happy smile and a “fake” happy smile lies in the orbicularis oculi – muscles that wrap around the eyes. All smiling involves contraction of the ...

Customers can often sense when a salesperson is being inauthentic and their reactions can be harsh. Negative customer responses—such as skepticism, hostility or dismissiveness—exacerbate salespeople’s ...