The FOS resolves customer complaints about financial firms. It said the most complained-about product in the latest quarter ...

you can escalate it to the FOS for free by filling out the complaints form on its website. You can only complain to the Ombudsman about regulated products provided by firms that have been approved ...

Across all financial products and complaint issues the latest data set shows the Fos upheld 34 per cent of all resolved complaints in the consumers’ favour, which was in line with the previous ...