and walk away empty-handed. FedEx is just the latest logistics player emphasizing the "no-box, no-label" return. UPS offers it for eligible items from participating retailers, and has been a drop ...

Return fraud, including tactics like wardrobing and bricking, challenges retailers. Companies invest in data analytics to detect fraud while maintaining customer trust.

For example, a phone could get damaged, it could be snatched off one’s doorstep by a porch pirate, or, somehow, the customer could receive an empty box instead of their order. While the latter ...

They want to know why a woman who is seen on camera swapped out their package with an empty box and they want their package back. The homeowner is sharing his story Friday night to give his ...