Charter Communications has promoted Chris Fulton to serve as its Senior Vice President of Business Customer Operations and Experience for Spectrum This article, Spectrum promotes Chris Fulton to ...

Saia is transitioning its customer service functions to local terminals in order to speed response time, the company told Trucking Dive in an email. The restructuring resulted in "workforce ...

AI drives Amarra's customer service operations, too. The company said that AI chatbots now handle 70% of customer inquiries, answering basic or commonly asked questions and providing faster responses.

Strengthening smart meter infrastructure and enabling smooth customer transitions between suppliersNEW YORK, Nov. 19, 2024 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a leading data analytics, digital ...

Get Customer Operations For Dummies, 2nd ServiceNow Special Edition, your guide for fueling seamless customer experiences. Inside, you’ll learn the secret to connecting teams across your enterprise, ...

EZ Ops, a division of Detechtion Technologies and a leading provider of mobile oilfield management solutions, has announced ...

The Columbus Blue Jackets named franchise icon Rick Nash as their president of hockey operations on Friday. The No. 1 overall pick at the 2002 NHL Draft by the Blue Jackets, he played with the ...

Carolyn spent 15 years in sales, sales operations, marketing operations, and manufacturing. Most recently, she led the commercial carve-out of an Intel business into the standalone company, Solidigm.

Zoe Saldaña takes point in this fact-based tale of female special-ops soldiers, which races through the set up by relying on a litany of war-story cliches. CNN values your feedback 1.

The Finance and Operations team has been on a digital insights journey for the past two years, looking at how to build a best-in-class commercial governance and support network for 850 stores. “The ...