On Thursday, members of Metro Justice and the Rochester for Energy Democracy (RED) Campaign gathered at Rochester City Hall to rally against Rochester Gas & Electric. Organizers said the rally was ...

Arizona DES audit exposes customer service inconsistencies and lack of data analysis in the Unemployment Insurance Program.

The survey said the shift reflected heightened concerns over potential recession, geopolitical instability, and trade ...

In a recent audit released by the New York Public Service Commission (PSC), auditors identified management, security and ...

THE AUDIT FOUND ITS ACTUALLY UNCLEAR HOW MUCH FRAUD THERE WAS BECAUSE OF THE POOR CUSTOMER SERVICE AND AN INADEQUATE SYSTEM TO TRACK IT. WE DISCUSSED THE ISSUES WITH REPUBLICAN ASSEMBLYMAN JIM ...

The IRS released details Thursday on how it plans to spend $80 billion on improved operations, pledging to hire more customer service representatives and audit more wealthy taxpayers. Some ...

Rochester, N.Y. (WHAM) — New York State Electric & Gas and Rochester Gas & Electric are under scrutiny after a state audit revealed significant shortcomings in their operations and customer service.

The Department of Telecommunications (DoT) has fined Airtel Rs 101,000 for failing to adequately verify customer details.

Greenberger is an experienced customer success and audit executive. He also previously served as the Chief Information Officer at GE Digital. He brings a demonstrated track record of operational ...

TriumphPay has signed up its biggest client to date for its integrated audit and payment network ... $2 million investment on the part of the new customer to rework its technology systems.

And a UX audit in banking helps to detect critical product touchpoints to improve customer satisfaction in banking. Financial UX Audit Unlocks Insights at Your Fingertips For retail banks in ...

At UiPath, Justin’s career spanned the full spectrum of customer disciplines, including renewals, services, value lifecycle, and success. “Justin’s unique combination of leading audit teams ...