Thoughtful conversation design is required to make AI intuitive and truly conversational, and to turn visitors into engaged customers. Learn how you can join our contributor community.

Learn to build a real-time conversational AI agent with LangChain, FastAPI, and async programming. Step-by-step guide for ...

Canadian collaborative conversational AI tool Voiceflow announced today that it has raised $20 million in a Series A round led by Felicis Ventures. Other investors include Craft Ventures, True ...

Though design is a crucial step in developing conversational AI, the process is often hindered by the use of flowchart-based tools that result in clunky and complicated designs.

Even though conversation design itself might be a newer concept, it’s a combination of skills that have been around for much longer. Here are a few tips to get you started.

If you want that chatbot to perform the way it’s supposed to, then you need to turn to a new category of IT worker: conversational designers. Tagged with one of the flashiest job titles in the ...

This course teaches students how to design effective and usable conversational interfaces from a human-centered perspective. From chatbots to intelligent personal assistants and other voice user ...

Although true conversational AI chatbots are not rule-based or scripted, most still do rely upon some scripted answers for specific queries. Conversational design is one tool that is used to ...