THE best and worst broadband providers for customer complaints have been revealed by the regulator. Sky was the least ...

Sky was the least complained-about broadband provider between July and September of last year, according to Ofcom's latest ...

Ofcom has published the latest figures for the complaints it has received about the UK’s main broadband, mobile and pay-TV services. These figures cover the t ...

Virgin Media O2 says it is spending up to £1m a day on customer service after lagging behind its rivals. We speak to customer ...

Broadband ISP Virgin Media (inc. nexfibre and O2) and civil engineering partner Svella Connect are currently trying to ...

To receive full access to Campaign's content including: Unrestricted access to all The Information and The Knowledge content Access to Campaign's in-depth features and coveted reports including ...

By Lutz Schüler, Chief Executive, Virgin Media O2: ...

To receive full access to Campaign's content including: Unrestricted access to all The Information and The Knowledge content Access to Campaign's in-depth features and coveted reports including ...

Virgin Media O2 chief executive Lutz Schüler has admitted the company has more work to do in some areas of customer service.

Ofcom have today published their Q3 2024 study of UK consumer telecoms complaints, which names and shames TalkTalk for ...