In this article, I’d like to share another valuable idea that I’ve seen transform client relationships for the better—mind mapping. Mind maps are visual representations of what’s going on ...

O'Dell says the mind-mapping approach offers a very practical advantage: It causes clients to sit up and take notice. "This is very visual," he says. "We wanted to create an 'Oh, wow' experience." ...

With that in mind, we asked agency experts from across the industry how they’d go about persuading a client to target a new audience category (for example, Android users). Agencies might have ...

Similarly, if the notes are taken in the form of mind maps or signs and symbols, it will be easier to read and recall the information instead of devoting more time to reading the detailed ...

Top of Mind Networks has enhanced its “Client for Life” Workflow. Available to users of SurefireCRM, the Client for Life Workflow helps lenders protect market share by creating over 100 distinct ...