This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how ...

Rocket CRM has unveiled a new phase of enhancements to its automation framework, reinforcing its commitment to advancing ...

Salesforce, Inc. (NYSE:CRM) is a software company known primarily for providing customer relationship management software.

In a modern day aggressive commercial enterprise environment, Customer Relationship Management (CRM) software performs an important position in managing interactions with customers, enhancing service ...

CRM software is a type of software businesses use to manage their sales and marketing interactions with current and potential customers. CRM stands for customer relationship management, so another way ...

Learn how to turn Excel into a powerful, cost-effective CRM system. Manage customer data, track leads, and automate workflows ...

Salesforce ($CRM) has agreed to acquire Regrello, a fast-growing AI-native automation platform that turns complex business ...

CRM technology selection should be based on business needs and the software functions required to meet those needs -- not on slick vendor demos and marketing hype. Here's how to tell the difference.