Rocket CRM has announced an expansion of its workflow intelligence features, enhancing its CRM automation system to better ...

CRM data can help support teams predict and address customer issues early, reducing frustration. For example, teams can analyze past purchases and topics to offer proactive and customized support.

Definitely! We are working on some exciting AI enhancements, firstly we are focusing on removing some of the manual tasks on CRM data entry, the traditional bane of a salesperson's life!

Cleaning CRM data is essential for every business: it breeds efficiency and productivity. If your team hasn’t already cleaned up your CRM database, the best time to start is now.

Optimizing your CRM data requires making sure your data is crucial, correct, and consistent — or what I like to call, “the three C’s.” Unfortunately, far too many companies have data that ...

The cornerstone of CRM systems (and any sales or service transaction) is interaction between your people and your customers. But more people records in the system isn't necessarily better, as many ...

According to Salesforce, 20% of rep time is spent on CRM, data entry and admin. That’s a lot of wasted time that not only makes your sales reps unhappy, but costs the company money.

And this is a big pain point for CRM. CRM data entry can be a time-consuming, laborious process. Most sales reps sacrifice a full day every week just updating their CRM.