Financial ombudsman to charge claims management firms £250 to refer a case - The move aims to make funding arrangements ...

In a short statement, the FOS said “interim arrangements” will be made with deputy chief ombudsman, James Dipple-Johnstone, ...

Abby Thomas, who only joined the FOS in October 2022, is said to have clashed with fellow directors over the size of a fee ...

Abby Thomas has stepped down following criticism over the ombudsman service’s role in the motor finance commission scandal.

Many banking customers have been affected by IT glitches in recent days, leading to frustrations for some people as well as ...

The RBI's annual report for the Integrated Ombudsman Scheme reveals that 934,355 complaints were filed against lenders in ...

Abby Thomas, the chief executive and chief ombudsman of Britain's Financial Ombudsman Service, is stepping down after more than two years. The announcement comes amid increased pressure from finance ...

The Banking Ombudsman found no evidence the woman was unduly influenced or lacked capacity. Westpac apologised for sharing information posthumously with a former lawyer but backed its staff for ...