Most of BGE’s 1.8 million customers mail their payments, but the company estimates that about 4 percent, or 50,000 customers, visit the two bill payment centers monthly.

BGE decided to close the payment center “as part of an ongoing analysis of the effectiveness of having tellers,” Brenda L. Pettigrew, a […] Skip to content. All Sections.

Baltimore Gas and Electric (BGE) customers across Maryland will see a significant increase in their electricity bills starting June 1, 2025, driven by rising capacity auction prices and the Talen ...

Accountant Frank Novotny got 14 calls in two days at his business from a person claiming to be from BGE. "Saying that our electric power would be turned off if I didn't make a payment," Novotny said.

While BGE stands by its rates and says it offers ways to help customers, like waiving late fees and suspending disconnections for non-payments, that's not enough for Maryland and Baltimore lawmakers.

Baltimore Gas & Electric Co. says it could charge city business customers as much as $3,350 more per month if a proposal passes Wednesday to more than triple rates the utility pays for power lines ...

BGE said it's taking steps to help customers who may have trouble paying their bills. The utility is pausing service disconnections this month and is waiving late payment fees and giving customers ...

BGE does not take cash payments at the door. Never click on linked phone numbers you find on the internet. Any customer who believes they've been a target of a scam is urged to contact their local ...

Customer Charge (fixed cost) and Distribution Charge (variable cost) are “BGE rates” – which pay for the work done to ensure safe and reliable gas and electric service for customers.