Amdocs and IBM have entered into an original equipment manufacturer agreement in which Amdocs will embed the IBM DB2 Data Server and the IBM Optim Data Growth application in its CRM product line. It ...

Tech Tech Industry Amdocs buys defunct CRM firm The software maker pays $5 million to purchase the assets of Xchange, a former contender in the customer relationship management software market.

Telecommunications software vendor Amdocs Ltd. will buy Nortel Networks Corp.’s customer relationship management (CRM) division for $200 million in cash, the companies announced Tuesday.

Amdocs Ltd., owner of the Clarify software line, this week is announcing its first upgrade of the once-pioneering customer relationship management (CRM) suite. ClarifyCRM 11 will include a new ...