The startup says its voice bot can complete 97% of orders without human help thanks to a focus on better audio quality. It ...

Employees are open to using the technology, but many have reservations about relying on it at work, a Pegasystems survey ...

These advancements have significantly improved diagnostic speed and accuracy. However, a recent study suggests that AI-powered chatbots, including OpenAI's ChatGPT, Anthropic's Sonnet, and ...

While the majority of workers are open to using AI agents, many have concerns about the technology’s reliability, accuracy and transparency, a Pegasystems report published last month found.