News

Software Advice Best IVR Software 8x8 was named a FrontRunner in the Software Advice Best IVR Software list of 2023, highlighting the top-rated IVR Systems products in North America. Winners are ...
8x8 Intelligent IVR: Enhances the customer experience (CX) with AI-enabled self-service capabilities and improves the depth and visibility of IVR usage with the use of automatic speech recognition ...
Features like cold storage, built-in phone payments and intelligent IVR can be purchased as separate add-ons. Every 8×8 plan is packed with features. Here’s a closer look at some of the ...
Expanded 8x8 Secure Pay to enable secure and compliant payments across voice, touch-tone, SMS and email, through a fully automated customer experience via interactive voice response (IVR ...
Products included 8x8 voice for teams, 8x8 contact center with enhanced IVR. A US-based network of medical clinics where we're able to demonstrate the integration of their EHR system with 8x8 ...
Commissions do not affect our editors' opinions or evaluations. Picking the right IVR (interactive voice response) software can be a complex endeavor. Yet its impact on customer experience and ...
CAMPBELL, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the latest customer and ...
Commissions do not affect our editors' opinions or evaluations. Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that ...
5 Types of IVR Testing Tools and When to Use Each Your email has been sent Discover the difference between types of IVR testing tools, ensuring optimal performance and security for your business ...
Products included 8x8 voice for teams, 8x8 contact center with enhanced IVR. A US-based network of medical clinics where we're able to demonstrate the integration of their EHR system with 8x8 ...