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Great Western Railway provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their …
Reviews
Tripadvisor
2.0/5 · 1,786 reviews
5-star
20%
4-star
4%
3-star
5%
2-star
11%
1-star
60%
Recent reviews
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Mar 6, 2025
Painful journey! What is with the seats on GWE Paddington to Swansea service? For newish rolling stock, it's the most uncomfortable, in fact, painful ride. There is no softness or support in seats, …Full review by leannem805
Mar 4, 2025
Hard to get across how incredibly uncomfortable the seats are. A painful journey from Reading to Swansea and return. Who on Earth thought that this was an improvement on the old 125 seats?Full review by TravellingEastMarlow
Mar 2, 2025
14:54 Castle Cary to London Paddington on March 2nd 2025, delayed, overcrowded, standing passengers, missing 5 carriages…assume they were lost between Plymouth and Castle Cary….Full review by Jeremy B
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