We aim to provide you with the highest quality shade or misting solution for your home or business through outstanding customer service and expert advice. Our trained consultants work with you over the phone to help you decide on the best cooling solution for your particular needs. We are adept at working with architects, engineers or builders to select the best solution for your application. Questions or Concerns? Please feel free to email us at [email protected] with any questions, comments, suggestions or concerns. We answer our emails promptly and usually reply within an hour. If you feel more comfortable calling us directly, please contact us at: (800) 504-6478 Monday - Friday, 8AM to 6PM Pacific Standard Time.